Can an automatic email alert you when someone mentions you in an internal conversation?

Yes. In Jestor, whenever someone is mentioned in an internal conversation, the system automatically sends an email alerting them about the mention, keeping communication centralized so no one misses an important notice.

How the email alert works

Jestor's internal chats let you create channels by company area, chat directly inside a card, and mention responsible people in the discussions. As soon as someone is mentioned in any of these conversations, Jestor fires off an email notification right away, so they know to pay attention to that conversation, even if they don't have the platform open at the moment.

Action	What happens
Mentioning someone in the chat	An automatic email alert is sent to the person mentioned

How to use internal chats with mentions

Open the general internal chat or the conversation inside a specific card.
Write the message and mention the responsible person.
The mentioned person receives an automatic email alerting them of the mention.
Continue the conversation right inside the card, keeping the decision's context tied to the project.

Why choose Jestor

Nothing gets missed: mentions trigger an automatic email alert, even outside the platform.
Centralized history: conversations inside cards keep the context tied to the project or record.
Organized channels: you can create channels for different company areas, with direct messages and read history.

Does the email alert also work for conversations inside a specific card?

Yes, both general channels and conversations inside a card trigger the email alert when someone is mentioned.

Can you see which messages have already been read?

Yes, the internal chat keeps a list of what's already been read, alongside direct messages and new conversations.

Do internal channels replace using external messaging groups for team communication?

Jestor's internal channels were designed to centralize company communication within the platform itself, alongside projects and records.

Reference video

Check out more hands-on tutorials on the Jestor YouTube channel.

Get to know Jestor

With Jestor, you can automate workflows, connect teams, and build internal systems your way — all without code and powered by AI.

Discover Jestor at jestor.com and see how to take your company's operations to a new level of efficiency and control.

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