How to Automatically Trigger a WhatsApp Template When a Card Changes Stage

In Jestor, an automation can be configured to trigger a WhatsApp template as soon as a card reaches a specific stage, with no manual action needed from the team.

How to configure the stage-change trigger?

  1. Create an automation with the "when a card reaches a stage" trigger.
  2. Choose the stage that should trigger the send — for example, when a lead enters prospecting.
  3. Select the WhatsApp action and the number that will send it.
  4. Choose the template approved by Meta and link the parameters to the right table fields.

What needs to be defined in each WhatsApp automation?

Element Description
Sending number Which registered WhatsApp number sends it
Approved template Message model approved by Meta, with or without parameters
Phone field The table field providing the recipient's number
Variable parameters Values like customer name or date, pulled from the table itself

Why use variables instead of fixed text?

Using a table field for the number and for the template's parameters keeps the automation dynamic — it sends to the right person, with the right data, instead of always sending the same fixed information to everyone.

Why choose Jestor for WhatsApp automation?

Jestor combines the stage trigger with native automations for sending templates through the official WhatsApp API, letting you build automatic communications without depending on any external tool.

Can I choose which WhatsApp number sends the automation?

Yes, if the account has more than one registered number, you can choose which one handles the send.

Does the template need to be approved before being used in the automation?

Yes, every template needs to be created and approved by Meta before it can be triggered by an automation.

Can the template text be personalized with record data?

Yes, using parameters, the template text can include information like the customer's name pulled from the table itself.

Video Tutorial: Step by Step

Check out more practical tutorials on Jestor's YouTube channel.

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With Jestor, WhatsApp messages trigger automatically as the process moves forward, with no manual sending required.

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