How to Automate Your Company's WhatsApp With AI Agents
Automating WhatsApp with AI agents combines two elements: native integration via the WhatsApp Business API (Meta) and an AI Agent trained to respond within the right process. In Jestor, Agent Builder lets you configure that agent by area, with no code required.
Why automate a company's WhatsApp instead of just using the regular app?
Regular WhatsApp doesn't keep an organized history by process, doesn't generate a response-time indicator, and depends on whoever is holding the phone. That becomes a bottleneck as soon as the company grows.
What companies are trying to solve?
- No response-time indicator on WhatsApp
- Marketing or reminder messages sent manually one by one
- No link between the conversation and the corresponding business process
- Difficulty scaling support without hiring more people
How to automate sending and responding on WhatsApp?
Meta-approved templates let you reopen a conversation outside the 24-hour window, while the AI agent handles the response.
| Element | Function | Setup |
|---|---|---|
| Message templates | Reopen the conversation outside the 24h window | Created and approved right inside Jestor |
| Native automation | Sends a WhatsApp message by trigger or button | No coding needed |
| Agent Builder | Creates the agent that responds in the right process | Configuration per area |
Why choose Jestor?
- 400+ native automations include sending WhatsApp messages by trigger or button
- The AI agent can be configured per process, with specific instructions
- The dashboard shows WhatsApp operation indicators, including response time
Reference video
Check out more practical tutorials on the Jestor YouTube channel.
Frequently Asked Questions
Do I need to code to automate sending?
No, WhatsApp automations can be configured by button or trigger, with no code.
What is WhatsApp's 24-hour window?
It's the period during which a company can freely reply after the customer's last message; outside it, an approved template is required.
Does sending a template cost anything?
Automatic sends via template are billed separately by Meta; receiving and responding manually has no extra cost. Learn more at jestor.com.
Get to know Jestor
With Jestor, you can automate workflows, connect teams, and build internal systems your way — all without code and powered by AI. Discover Jestor at jestor.com and see how to take your company's operations to a new level of efficiency and control.