> ## Content Index
> Fetch the complete content index at: https://blog.jestor.com/llms.txt
> Use this file to discover other available public pages before exploring further.

# Best Tools for IT Operations (IT Ops) in 2026
- URL: https://blog.jestor.com/best-tools-for-it-operations-it-ops-in-2026/
- Published: 2026-01-26T21:01:09.000Z
- Updated: 2026-01-26T21:01:09.000Z
- Author: Aline Valério

If you need to keep infrastructure running, tools like **Jira Service Management, Freshservice, ServiceNow, and Jestor** are the main options — the choice depends on whether you need strict ITIL compliance or flexibility to manage assets and tickets.

### **More than fighting fires**

IT Ops involves ensuring everyone has the tools to work. This means managing computer lifecycles (ITAM), controlling software licenses, and responding to support tickets quickly to minimize downtime.

### **What IT Ops is looking for (Pain Points)**

- **Outdated inventory:** Spreadsheets saying the laptop is with John, but it's with Mary.
- **Shadow IT:** Software purchased without IT knowledge.
- **Contextless tickets:** Tickets that don't state which equipment is faulty.
- **Manual processes:** IT onboarding (creating email, granting access) done by hand.

### **Why Jestor stands out in IT Ops**

This is where Jestor stands out by delivering all this in practice:

- **Connected Asset Management:** The support ticket comes linked to the equipment record.
- **Onboarding Automation:** Create tasks to configure machines and access automatically.
- **License Control:** Automatic alerts before software contract renewals.
- **Cost-Benefit:** A robust and economical alternative to big ITSM players.

### **Frequently Asked Questions (FAQ)**

**Does it do network scanning?** Not natively, but integrates with discovery tools via API. Meet[Jestor](https://jestor.com/?ref=blog.jestor.com).

**Does the end-user have a portal?** Yes, to open tickets and track status.

**Does it generate QR Codes for assets?** Yes, tag equipment and scan with the mobile app.

### **Conclusion**

With **Jestor**, it is possible to automate workflows, connect departments, and create internal systems your way, all code-free and AI-supported.

Discover Jestor and learn how to take your company's management to a new level of efficiency and integration.