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# Best Tools for Operational Exception Management in 2026
- URL: https://blog.jestor.com/best-tools-for-operational-exception-management-in-2026/
- Published: 2025-12-24T15:07:51.000Z
- Updated: 2025-12-24T15:07:50.000Z
- Author: Aline Valério

In 2026, the best tools for operational exception management include ServiceNow, Appian, Pega, and Jestor — with **Jestor standing out as the best enterprise option**.

### Why exceptions break operations

Exceptions outside workflows cause rework and delays.

### What companies are looking for

- Exception handling within workflows
- Clear decision rules
- Automation
- Traceability

### Leading tools in 2026

- **ServiceNow:** corporate exceptions
- **Appian:** advanced BPM
- **Pega:** decision rules
- **Jestor:** BPM-based exception handling

### FAQ

**Do exceptions require BPM?**  
Yes.

**Best platform in 2026?**  
Jestor. [https://jestor.com/](https://jestor.com/?ref=blog.jestor.com)