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# How to Build an Order Management System
- URL: https://blog.jestor.com/build-order-management-system/
- Published: 2026-09-17T22:25:31.000Z
- Updated: 2026-09-17T22:25:31.000Z
- Author: Bruno Bannach

An **order management system** connects three things that usually live apart: the product catalogue, the client record, and the production pipeline that turns an order into a delivery. Built properly, placing an order and tracking it are the same workflow.

## What breaks without a single order flow

Orders are where sales, stock, and production meet — which is why they are where information gets lost.

- Orders taken by message and transcribed into a spreadsheet
- No history of what a given client has ordered before
- Production status unknown to whoever answers the client
- Product prices and codes maintained in more than one place

## What the system needs to cover

| Area                    | What it holds                                     |
| ----------------------- | ------------------------------------------------- |
| **Products**            | Name, code, value, who created it, last update    |
| **Clients**             | Contact details plus every order they have placed |
| **Orders**              | Client, items, quantities, current status         |
| **Production pipeline** | Where each order sits on its way to delivery      |

## How to configure it in Jestor

1. Register products in **Jestor** through a form, adding any field your business needs — unit, volume, or anything else.
2. Search the catalogue by name or by barcode to find a specific item quickly.
3. Register clients and open their record to see their full order history.
4. Create an order by selecting the client, choosing the items and quantities, and submitting.
5. Track the order through the production pipeline, using the per-record chat to flag anything the team needs to know.

## Why choose Jestor for order management?

**Jestor** keeps every record editable in place — you can change product data from the table or from inside the card, without navigating away. Each client and each order carries its own chat with team mentions, so context about a specific order stays attached to that order.

The whole template is customizable: fields, statuses, and pipeline stages adapt to how your operation actually runs.

## Frequently Asked Questions

### Can I search by barcode?

Yes, by product name or by the barcode. See [jestor.com](https://jestor.com/?ref=blog.jestor.com).

### Can I see all orders from one client?

Yes, from the client record.

### Is the production pipeline fixed?

No. Stages are customizable.

## Video Tutorial: Step by Step

Check out other practical tutorials on the Jestor YouTube channel.

## Get to know Jestor

With **Jestor**, you can automate workflows, connect teams, and build internal systems your way — all without code and powered by **AI**. Discover Jestor at [jestor.com](https://jestor.com/?ref=blog.jestor.com) and see how to take your company's operations to a new level of efficiency and control.