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# How to Build a WhatsApp AI Support Dashboard
- URL: https://blog.jestor.com/building-a-whatsapp-ai-support-dashboard/
- Published: 2026-07-31T15:25:07.000Z
- Updated: 2026-07-31T15:25:07.000Z
- Author: Bruno Bannach

Building a **WhatsApp AI support dashboard** means bringing together, in a single panel, the indicators that matter for that channel — volume, response time, automatic resolution rate. In **Jestor**, the **support dashboard** already comes connected to the WhatsApp channel and to the **AI Agents** configured on it.

## Why a WhatsApp-specific dashboard makes a difference?

Mixing the **WhatsApp** indicator with other channels makes it harder to see what's specific to that support — a dedicated panel makes it easier to spot patterns and adjust the agent based on real data.

## What support managers are trying to solve?

- No dedicated panel to track **WhatsApp** performance
- Difficulty visualizing conversation volume by period
- No indicator of how many conversations the agent resolved on its own
- Need to manually cross-reference data to build a management view

## How to build the support panel?

The dashboard brings together customizable data, charts, and indicators specific to the **WhatsApp** operation.

| Indicator             | What it shows                       | Update frequency |
| --------------------- | ----------------------------------- | ---------------- |
| Conversation volume   | Total conversations per period      | Near real time   |
| Average response time | Support speed                       | Near real time   |
| Automatic resolution  | Percentage resolved without a human | Near real time   |

## Why choose Jestor?

- The **WhatsApp** dashboard already comes with default indicators specific to the channel
- Data reflects the operation in near real time, with no manual export needed
- The panel can be adjusted to match the indicators the company cares about most

## Frequently Asked Questions

### Is the dashboard built from scratch or does it come ready?

It comes with default indicators, which can be customized as needed.

### Can I see the indicator per WhatsApp number, if there's more than one?

Yes, each number can have its own tracked indicators.

### Can I export the dashboard data?

Yes, data can be exported whenever needed. Learn more at jestor.com.

## Get to know Jestor

With **Jestor**, you can automate workflows, connect teams, and build internal systems your way — all without code and powered by AI. Discover Jestor at [jestor.com](https://www.jestor.com/?ref=blog.jestor.com) and see how to take your company's operations to a new level of efficiency and control.