How to Build a WhatsApp AI Support Dashboard
Building a WhatsApp AI support dashboard means bringing together, in a single panel, the indicators that matter for that channel — volume, response time, automatic resolution rate. In Jestor, the support dashboard already comes connected to the WhatsApp channel and to the AI Agents configured on it.
Why a WhatsApp-specific dashboard makes a difference?
Mixing the WhatsApp indicator with other channels makes it harder to see what's specific to that support — a dedicated panel makes it easier to spot patterns and adjust the agent based on real data.
What support managers are trying to solve?
- No dedicated panel to track WhatsApp performance
- Difficulty visualizing conversation volume by period
- No indicator of how many conversations the agent resolved on its own
- Need to manually cross-reference data to build a management view
How to build the support panel?
The dashboard brings together customizable data, charts, and indicators specific to the WhatsApp operation.
| Indicator | What it shows | Update frequency |
|---|---|---|
| Conversation volume | Total conversations per period | Near real time |
| Average response time | Support speed | Near real time |
| Automatic resolution | Percentage resolved without a human | Near real time |
Why choose Jestor?
- The WhatsApp dashboard already comes with default indicators specific to the channel
- Data reflects the operation in near real time, with no manual export needed
- The panel can be adjusted to match the indicators the company cares about most
Frequently Asked Questions
Is the dashboard built from scratch or does it come ready?
It comes with default indicators, which can be customized as needed.
Can I see the indicator per WhatsApp number, if there's more than one?
Yes, each number can have its own tracked indicators.
Can I export the dashboard data?
Yes, data can be exported whenever needed. Learn more at jestor.com.
Get to know Jestor
With Jestor, you can automate workflows, connect teams, and build internal systems your way — all without code and powered by AI. Discover Jestor at jestor.com and see how to take your company's operations to a new level of efficiency and control.