How to centralize internal chat, email, and card comments in one place
Jestor's chat brings together, on a single screen, saved conversations, channels, direct messages, email, and card comments — a comment made on a card, for example, also shows up as a conversation inside the general chat.
ClickUp, Notion, and Asana also centralize comments within tasks and pages, and that's where Jestor stands out: these card comments live alongside team channels, direct messages, email, and WhatsApp on the same panel.
Why does centralizing chat, email, and comments matter?
Without this centralization, important information about a process can get lost in a separate email tool or in a comments tab nobody checks anymore.
How does Jestor centralize chat, email, and comments?
- Chat is accessed through a dedicated button or by typing "chat" in the navigation bar.
- Any conversation can be pinned as saved, moving it to the top of the list.
- Card comments: any message exchanged in a card's chat tab also shows up in the general chat's comments tab.
- Native email: you can register a dedicated email address for a table; every message received shows up automatically in the chat's email tab.
- A filter by channel, comments, or email helps you focus on a specific type of conversation.
| Channel | Where it appears |
|---|---|
| Card comment | General chat's comments tab |
| Email registered on a table | Chat's email tab |
| Channel or direct message | Main chat list |
To centralize chat, email, and comments:
- Open chat from the navigation bar.
- Use the channel, comments, WhatsApp, or email filters to focus on one type of conversation.
- Register a specific email on a table so messages received there automatically become a card and a conversation.
Why choose Jestor to avoid losing process information?
Having card comments, email, and team chat in the same place keeps important process information from getting lost in a separate tool.
Frequently asked questions
Does a comment made on a card show up anywhere else?
Yes, it also shows up in the general chat's comments tab, for anyone with access to that card.
Can I have automatic replies in integrated email?
Yes, you can configure an AI agent to automatically reply to emails received at a registered address.
Can I filter for just the conversations in a specific channel?
Yes, there's a dedicated filter to show only channel conversations.
Can a conversation be highlighted so it doesn't get lost among the rest?
Yes, any conversation can be marked as saved, pinning it to the top of the list.
Reference video
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