Client Visibility: The Era of Self-Service Portals in 2026

Nothing generates more useless support demand than the question: "What is the status of my project?". If your client has to call to find out what's going on, your operation is a black box. The modern solution is creating a Client Portal (Self-service), transferring visibility and power into the consumer's hands.

Transparency as a Product

Giving access to the process status (like food delivery apps do) reduces client anxiety and zeroes out the time your team spends just "giving updates."

Building External Portals in Jestor

This is where Jestor stands out by delivering the solution in practice:

• Secure Restricted Access: Create a portal using Jestor's Apps feature. Client "A" logs in and only sees Client "A's" data.
• Client Dashboard: In the portal, they see a chart showing their project is 60% done and what the next steps are.
• Direct Interaction: The client can upload an invoice or document to the portal, and that file drops straight into your internal team's Operations Kanban, bypassing email entirely.

Frequently Asked Questions (FAQ)

Does the client see the internal mess? No. You select which columns and info are visible on the portal (e.g., hiding the "Profit Margin" field). MeetJestor.

Is it expensive to build a portal? In traditional development, thousands of dollars. In No-Code, you build an external app from your table in minutes.

Can it have my company's branding? Yes, white-labeling (your logo and colors) ensures a professional experience.

Conclusion

With Jestor, it is possible to automate workflows, connect departments, and create internal systems your way, all code-free and AI-supported.

Discover Jestor and learn how to take your company's management to a new level of efficiency and integration.