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# How to Collect Missing Documents From Suppliers
- URL: https://blog.jestor.com/collect-missing-documents-suppliers/
- Published: 2026-09-17T22:28:49.000Z
- Updated: 2026-09-17T22:28:49.000Z
- Author: Bruno Bannach

To **collect missing documents from suppliers**, you send an update link tied to their existing record. They submit what is missing, and the record they already have is updated in place.

## Why supplier onboarding stalls

Onboarding almost never fails at the first submission. It fails in the rounds of follow-up afterwards.

- A document missing, requested by email, then lost in a thread
- Information submitted again from scratch, creating a duplicate
- No record of what was requested or when
- Approval delayed because nobody can tell what is still outstanding

## What a good follow-up loop looks like

- **A specific request**, naming exactly what is missing
- **A link that updates**, rather than a form that creates
- **A form the supplier can complete** without an account
- **Fields scoped** to only what is being asked for
- **The record updated in place**, so the process can continue

## How to configure it in Jestor

1. Register the supplier in **Jestor** through the initial onboarding form.
2. Move them through the homologation phases on a **Kanban**.
3. When something is missing, add the update link field to generate the link.
4. Choose the form it should open — one scoped to just the missing fields.
5. Send the link; their submission updates the existing record directly.

## Why choose Jestor for supplier processes?

**Jestor** lets the update form carry conditionals and branding, so what a supplier sees is a focused request rather than a full re-registration.

Because the record updates in place, the approval workflow, the history, and any connected documents stay attached — nothing has to be merged afterwards.

## Frequently Asked Questions

### Does the supplier need an account?

No, the link works without login. See [jestor.com](https://jestor.com/?ref=blog.jestor.com).

### Can I ask for only specific fields?

Yes, by pointing the link at a form scoped to those fields.

### Will it create a duplicate record?

No, it updates the existing one.

## Video Tutorial: Step by Step

Check out other practical tutorials on the Jestor YouTube channel.

## Get to know Jestor

With **Jestor**, you can automate workflows, connect teams, and build internal systems your way — all without code and powered by **AI**. Discover Jestor at [jestor.com](https://jestor.com/?ref=blog.jestor.com) and see how to take your company's operations to a new level of efficiency and control.