How to customize the company subdomain to access Jestor with your own brand?
You customize the Jestor subdomain under Settings > Company, in the language and region section: just generate a custom subdomain and put your company's name before ".jestor.com", replacing the randomly generated number.
Why swap the random number for your company name?
By default, every new Jestor account gets a link with a random number in the URL. It works, but it doesn't carry the same brand identity for everyone who accesses the system day to day — employees, vendors, or clients with access to public forms.
Replacing that number with a custom subdomain makes access easier to remember and more aligned with the company's identity, which is especially relevant for anyone already using Jestor as a White Label tool.
How to configure the company subdomain in Jestor?
- Click "My account" in the top right corner and select Settings.
- Go to the Company info tab.
- Locate the account's link/subdomain field.
- Replace the random number with the name you want.
- Save — the new address applies to all accesses from then on.
| Setting | Where to find it | What it changes |
|---|---|---|
| Subdomain | Settings > Company | Company name replaces the random number in the URL |
| Language and region | Settings > Company | System's default language (Portuguese, English, or beta Spanish) |
| Time zone | Settings > Company | Due dates calculated in the correct time zone |
Why choose Jestor?
Jestor brings branding, permissions, and account data together in a single settings panel, with no need for technical support to change the access link. Beyond the subdomain, the same area lets you configure your logo, custom domain, and personalized login page for anyone using the White Label model.
Frequently Asked Questions
Do I need a specific plan to change the subdomain? Changing the subdomain is available directly under Settings > Company, with no extra support steps required.
Does this change access for people who already use the system? Yes, the access link switches to the new subdomain for all users on the account.
Does the time zone affect this setting? Not directly, but it's on the same screen and worth reviewing, since it influences due dates elsewhere in the system.
Reference video
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