Documentation as Culture: If It Isn't Written, It Doesn't Exist

In fragile companies, processes are oral. "Ask Carlos how to do it." In robust companies, processes are written. Documentation as Culture means updating the manual isn't something you do "if there's time." It's part of the definition of "Done."

The Living Wiki

Static documents die. Documentation must be where the work happens.

Embedded Instructions in Jestor

This is where Jestor stands out by delivering the solution in practice:

Kanban Manuals: The "Approval" column has a "?" icon. Hovering opens the approval criteria. The manual is in the flow.
Loom Videos: Paste short 2-minute videos explaining the task inside the card. Faster to create, easier to consume.
Link Culture: Instead of answering the question in chat, the manager sends the procedure link in Jestor. "It's here." This trains the team to seek the source.

Frequently Asked Questions (FAQ)

How to keep it updated? Give edit permission to those who execute. Those who do, update. MeetJestor.

No one reads, what to do? Make reading mandatory via systemic checklist to advance the phase.

What is the ideal tool? One that integrates knowledge base and task management (like Jestor), so you don't have to switch tabs.

Conclusion

With Jestor, it is possible to automate workflows, connect departments, and create internal systems your way, all code-free and AI-supported.

Discover Jestor and learn how to take your company's management to a new level of efficiency and integration.

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