Can an automatic email alert you when someone mentions you in an internal conversation?

Yes. Whenever someone mentions you in an internal conversation in Jestor, the system automatically sends an email alerting you to the mention, even if you're not logged into the platform at that moment.

Why does an email alert matter for internal communication?

Teams that use Jestor's internal chat for project decisions aren't always logged in all day. If an important mention goes unnoticed, the decision or question could go unanswered for hours. The email alert guarantees the mention reaches the person even when they're away from the platform.

How does the mention alert work in Jestor?

Someone writes a message in a channel, a direct message, or inside a card's chat.
When a specific user is mentioned, Jestor picks up on that tag.
An email is automatically sent alerting that the person was mentioned.
Once you access Jestor, the full conversation and the decision's history remain available right inside the card or channel.

Where the mention can happen	Alert generated
Channel	Automatic mention email
Direct message	Automatic mention email
Chat inside a card	Automatic mention email, with the history saved right on the record

Why choose Jestor?

Since Jestor's internal chat lets you open conversations directly inside a card, the history of a decision always stays tied to the project or process in question, instead of getting lost in a separate messaging tool.

Frequently Asked Questions

Can the email alert be turned off? Email notification settings live in each user's preferences.

Does the email show the full message content? The alert flags the mention; the full conversation content is available once you access Jestor.

Does this work in channels with lots of people too? Yes, mentions work the same way regardless of the channel or conversation size.

Reference video

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