How to fix and resend a service order that returned an error in the ERP integration?

When a service order fails to post from Jestor to Omie, the system shows a dialog box explaining why — such as a missing linked service — letting you adjust the card and click to post again without starting the process over from scratch.

Why do integration errors happen and how are they flagged?

A posting can fail for several reasons, like a required field left blank or no service linked to the deal. Instead of simply failing silently, Jestor shows the error status right on the card and explains the problem, so the fix can happen quickly.

How to fix and resend a service order in Jestor?

When posting the service order, the card's status updates to error if something goes wrong.
A dialog box shows the reason for the error — for example, "no service rendered found or linked."
Adjust the card by fixing what's missing, such as adding the corresponding service in the linked table.
Click to post again; if the data is correct, the status changes to success and the order shows up in Omie.

Posting status	What it means
Success	Service order posted correctly to Omie
Error	Integration failure, with the reason explained in a dialog box

Why choose Jestor?

Instead of leaving the user to guess what went wrong, Jestor surfaces the ERP's error message right in the flow, which cuts down the time between spotting the problem and correctly resending the order.

Frequently Asked Questions

Do I need to recreate the deal if the posting fails? No, just fix the field that caused the error and resend from the same card.

Does the error show up for any type of user? The error message shows up for whoever has access to post the service order.

Does this work only with Omie or with other ERPs too? The example uses Omie, but the error-status logic applies to other native Jestor integrations.

Reference video

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