Can Dates in Automatic WhatsApp Messages Be Formatted to the Brazilian Pattern?

Yes. In Jestor, dates used as a parameter in a WhatsApp template default to the ISO format (year-month-day), but can be converted to the Brazilian pattern (day/month/year) using the date-formatting function in the automation.

Why is the format conversion necessary?

Jestor's date fields store information in the international ISO standard, so without adjustment, an automatic message sent to a customer would show the date in a format unfamiliar to a Brazilian audience.

How to format a date to the Brazilian pattern?

In the automation, find the date field used as the template parameter.
Apply the date format function to that field.
Set the desired pattern as D/M/Y in uppercase, to follow day, month, year.
Save — the conversion happens automatically every time the automation runs.

How does the date look before and after formatting?

Situation	Displayed format
Jestor's default (no adjustment)	Year-Month-Day (ISO)
With formatting applied (D/M/Y)	Day/Month/Year (Brazilian pattern)

Why choose Jestor for automated communication with Brazilian customers?

Jestor lets you adjust the format of dates and other parameters so automatic messages reach the customer in the pattern they recognize, without needing manual adjustments on every send.

Why does the date show in a different format before the adjustment?

Because Jestor stores dates in the ISO standard by default, which is different from the Brazilian day-month-year format.

Does this format adjustment need to be redone for every new automation?

Yes, each automation that uses a date as a parameter needs the formatting configuration applied to that specific field.

Does this feature only work for the record creation date field?

No, the date formatting can be applied to any date field used as a template parameter.

Video Tutorial: Step by Step

Check out more practical tutorials on Jestor's YouTube channel.

Get to know Jestor

With Jestor, even details like the date format in an automatic message can be adjusted for a Brazilian audience.

Get to know Jestor at jestor.com and see how to take your operation's efficiency to a new level.

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