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# How Do I Handle Requests for Information From Architects and Engineers?
- URL: https://blog.jestor.com/handle-requests-for-information-architects-engineers/
- Published: 2026-10-13T21:18:36.000Z
- Updated: 2026-10-13T21:18:36.000Z
- Author: Bruno Bannach

To **handle requests for information from architects and engineers**, log every question with a number, reference drawing, question and needed-by date, send it to the right designer, track the response and link the answer to the drawings and tasks it affects.

In **Jestor**, the RFI log is linked to the project, and overdue answers are highlighted before they stop work.

## Why do RFIs delay projects?

Questions about drawings and specifications are sent by email or asked in meetings. Answers come late or get lost.

Crews either wait or proceed based on assumptions, and the work may need to be redone.

Without a log, nobody knows how many questions are still open.

## What problems does an RFI log solve?

- Questions lost in email
- Work stopped waiting for answers
- Decisions made on assumptions
- No record of who answered what
- Answers not linked to drawings

## How do I manage RFIs in Jestor?

1. **Create an RFI table** with number, project, drawing reference, question and needed-by date.
2. **Assign each RFI** to the architect or engineer responsible.
3. **Track status**: Open, Answered, Closed.
4. **Set SLA times** based on the needed-by date.
5. **Attach answers** and link them to affected drawings and tasks.

| RFI field         | Purpose                  |
| ----------------- | ------------------------ |
| Drawing reference | Context for the question |
| Needed-by date    | Urgency                  |
| Answer            | Official response        |
| Impact            | Cost or schedule change  |

## How do designers answer RFIs?

Designers can receive RFIs through a form link or restricted access.

Their answers are recorded directly on the RFI, with date and author.

## Why use Jestor for RFIs?

- **Numbered log**: every question traceable.
- **Deadlines**: overdue RFIs highlighted with SLA.
- **Linked answers**: responses connected to drawings and tasks.
- **Impact tracking**: changes routed to change orders.

## What else helps you handle requests for information from architects and engineers?

- The RFI history also helps at the end of the project, showing which decisions were made and why.
- Answer time by designer can also be measured. Knowing which consultants respond quickly helps planning, and slow responses can be discussed with data in project meetings.
- This history also supports schedule extension requests when answers arrive late.

This is how you handle requests for information from architects and engineers without stopping the work.

## Frequently Asked Questions

### Can designers answer through a form?

Yes. A Jestor form can record answers on the RFI.

### Can I get help setting this up?

Yes. Free setup help is available at [jestor.com](https://www.jestor.com/?ref=blog.jestor.com).

### Can I see overdue RFIs?

Yes. SLA tracking highlights RFIs past their needed-by date.

## Get to know Jestor

With **Jestor**, you can automate workflows, connect teams, and build internal systems your way — all without code and powered by **AI**.

Discover Jestor at [jestor.com](https://www.jestor.com/?ref=blog.jestor.com) and see how to take your company's operations to a new level of efficiency and control.