Head of Remote: The Essential New Executive in 2026

Who owns the work experience? HR cares for people, IT cares for tools, Facilities cares for the office. But in hybrid work, these lines blur. The Head of Remote (or Director of Workplace Experience) is the new role orchestrating tools and culture to ensure the company runs well, online or offline.

The Work Architect

The function isn't to watch, but to facilitate. It's ensuring documentation (Wiki) is accessible, collaboration tools (Async) work, and rituals maintain connection.

The Head of Remote's Tool

This is where Jestor stands out by delivering the solution in practice:

  • Culture Hub: A central portal where employees access everything from payslips to company party photos.
  • Engagement Meter: Dashboards showing which teams are collaborating well and which are isolated (silos).
  • Remote Equipment Management: Logistics control of sending and collecting chairs and laptops to employees' homes.

Frequently Asked Questions (FAQ)

Does every company need this role? In smaller companies, the COO or Head of People wears this hat. In large companies, it becomes a dedicated role. MeetJestor.

How does it differ from HR? The Head of Remote has a much stronger Tech and Process (Ops) bias than traditional HR.

How to measure success? By eNPS (employee satisfaction) and productivity measured in deliverables.

Conclusion

With Jestor, it is possible to automate workflows, connect departments, and create internal systems your way, all code-free and AI-supported.

Discover Jestor and learn how to take your company's management to a new level of efficiency and integration.