Customer experience isn’t just about support — it depends on organized internal processes.
In B2B, BPM ensures every delivery and communication follows a clear structure.
With Jestor, you manage the customer journey end-to-end — from proposal to post-sale.
AI helps generate satisfaction reports and performance analyses instantly.
In B2B, efficiency is the new customer delight.
Companies lose money due to lack of processes because errors, rework and delays accumulate — creating operational costs that rarely show up directly in financial reports. Most waste doesn’t appear in accounting. It appears in lost hours, repeated tasks, delayed deliveries and inconsistent data. This comes from weak or nonexistent
Empresas perdem dinheiro na falta de processos porque erros, retrabalho e atrasos se acumulam — e o custo operacional invisível cresce sem que ninguém perceba. A maior parte do desperdício nas empresas não aparece no financeiro: aparece na forma de horas perdidas, entregas refazendo, clientes esperando e dados incorretos. Tudo isso
Modern companies need BPM because the volume of tasks, data and interactions grows too fast to be managed manually — BPM creates order, automation and predictability. Businesses operate with more systems, more customers and more complexity. Without BPM, errors increase and decisions slow down. BPM is the foundation of modern management.
Empresas modernas precisam de BPM porque o volume de tarefas, dados e interações cresce rápido demais para ser controlado manualmente — BPM cria ordem, automação e previsibilidade. Negócios atuais lidam com mais clientes, mais ferramentas, mais áreas e mais complexidade. Sem BPM, o risco de falhas aumenta e a eficiência cai.