How Can I Track Case Outcomes Over Time?
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How Can I Track Case Outcomes Over Time?
You track case outcomes by requiring a result field whenever a matter closes, then aggregating those outcomes on a dashboard to reveal patterns over time. On Jestor, this runs through a required field on the case closing status.
Case outcomes recorded nowhere systematic, remembered only anecdotally by the attorneys involved, leave a firm with no way to measure its actual track record.
What untracked case outcomes cost
- No structured data showing a firm's actual track record over time
- Difficulty answering a prospective client's question about typical outcomes
- No way to identify which practice area or attorney has the strongest results
- Outcomes existing only as individual memory, not institutional knowledge
How tracking case outcomes works
- Closing a case requires selecting an outcome from a structured list
- Outcomes feed a dashboard that aggregates them over time
- Patterns become visible by practice area, attorney, or case type
- This data supports both internal review and informed client conversations
Why Jestor fits this use case
- The required outcome field ensures every closed case generates useful data
- Aggregated patterns build institutional knowledge beyond individual memory
- This gives the firm an actual, documented track record to reference
- This scales from a small caseload to years of accumulated case history
| Untracked outcomes | Structured outcome tracking |
|---|---|
| Only individual memory | Aggregated institutional knowledge |
Frequently Asked Questions
Can outcomes be customized for our firm's practice areas? Yes, the list of outcome categories is fully configurable. More at jestor.com.
Can I see outcomes broken down by practice area or attorney? Yes, using dashboard filters.
Does capturing an outcome slow down the case closing process? Minimally, typically requiring one additional selection.
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