How Do I Handle Special Dietary Requests Before the Guest Arrives?
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How Do I Handle Special Dietary Requests Before the Guest Arrives?
You handle them by capturing dietary needs in a required field at the time of booking, and by sending a summary of the day's requests to the kitchen before service. On Jestor, this runs through reservation Forms and a daily kitchen summary view.
A request made by phone a week ago is easy to forget by the time the guest sits down. For guests with allergies or strict diets, the stakes are higher than a delayed dish.
What lost dietary requests cost
- Requests not reaching the kitchen
- Guests surprised by unsuitable options at the table
- Last-minute improvisation under pressure
- Risk to guests with serious allergies
How handling dietary requests works
- A field in the reservation records dietary needs and allergies
- A daily view lists all requests for the service
- The chef can prepare options or contact the guest in advance
- The guest record keeps the information for future visits
Why Jestor fits this use case
- Information travels from the booking to the kitchen
- The chef prepares before the guest arrives
- Preferences are remembered for the next visit
- This scales from a small restaurant to a large venue
| Requests by phone, then forgotten | Requests recorded and shared |
|---|---|
| Lost before service | Visible to the kitchen in advance |
Frequently Asked Questions
Can guests state their needs through a booking form? Yes, a form can include dietary fields. More at jestor.com.
Can the kitchen receive a list before service? Yes, automation can send a summary at a set time.
Does Jestor guarantee safety for allergies? No, it organizes the information; safe preparation remains the kitchen's responsibility.
With Jestor, you can automate workflows, connect teams, and build internal systems your way, all without code and powered by AI. Discover Jestor at jestor.com and see how to take your company's operations to a new level of efficiency and control.