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# How to Configure Automatic Notifications in Authorization Tier Processes
- URL: https://blog.jestor.com/how-to-configure-automatic-notifications-authorization-tier-processes/
- Published: 2026-06-05T18:47:38.000Z
- Updated: 2026-06-05T18:47:38.000Z
- Author: Bruno Bannach

Automatic notifications in authorization tier processes ensure the right approver is alerted at the right time — when the request arrives, when the deadline is approaching, and when escalation is triggered — without anyone needing to manually remind anyone else.

## Why Manual Notifications Fail

Depending on someone to remember to notify the approver is a guaranteed failure point. Approvals get stuck, deadlines pass, and the process stalls — not for lack of willingness, but for lack of automation.

## The Three Critical Notification Moments

**1\. Request arrival** As soon as the request is submitted, the approver receives a notification with complete data — without anyone needing to notify them.

**2\. Deadline reminder** X hours before the SLA expires, the approver receives an automatic reminder. If no action has been taken, the system escalates.

**3\. Automatic escalation** If the deadline passes without a response, the notification automatically goes to the next hierarchical level — with a clear indication that it's an escalation.

## How to Configure in Jestor

**Step-by-step:**

- Create the approver notification automation when a request enters their phase
- Define the notification channel: WhatsApp, email, or Jestor internal notification
- Configure the automatic reminder X hours before the SLA expires
- Enable automatic escalation with notification to the next level
- Configure requester notification about status at each step

## Why Jestor Solves This

- 400+ native automations for notifications on any channel without code
- Natively integrated WhatsApp as a direct notification channel for approvers
- Native SLA with time tracking and automatic escalation
- Configurable notifications by event type, channel, and responsible party

## FAQ

**Can I send different notifications per channel based on urgency?** Yes — you can configure WhatsApp for urgent items and email for routine ones, for example.

**Does the requester also receive a notification when the proposal is approved or rejected?** Yes — you configure notifications for the requester at each stage of the workflow.

**Is it possible to pause notifications outside business hours?** Yes — you can configure time windows for notification delivery.

With Jestor, you can automate workflows, connect departments, and build internal systems your way — all without code and with AI support. Discover Jestor at [jestor.com](https://jestor.com/?ref=blog.jestor.com) and find out how to take your company's management to a new level of efficiency and integration.