How do you identify which funnel stage your team is slowest in using SLA data inside the card?
In Jestor, every card has an SLA tab that shows, in detail, how long the record stayed in each stage of the funnel, letting you quickly identify which stage the team is slowest in.
How SLA inside the card works
Just open any card's SLA tab to get a complete breakdown of the time spent at each stage of that process. This shows, for example, whether the team is fast at moving things to the proposal stage but then gets stuck there, staying too long before moving forward. This time-per-stage data automatically turns into insight for finding operational bottlenecks.
| Feature | What it shows |
|---|---|
| SLA tab in the card | Detailed time spent at each funnel stage for that record |
How to use SLA to find bottlenecks
- Open the card for any record being tracked in the funnel.
- Go to the card's SLA tab.
- Analyze the time spent at each stage covered so far.
- Compare across different records to identify which stage the team consistently takes longer at.
Why choose Jestor
- Automatic data, no separate spreadsheet: the time for each stage is calculated by the system itself.
- View by card and by process: you can investigate a specific case or spot a general pattern.
- Find bottlenecks quickly: the time-per-stage breakdown makes it easier to decide where to improve the process.
Does SLA show the time for every stage the card has already passed through?
Yes, the SLA tab breaks down the time spent at each stage the record has already gone through in the funnel.
Can you compare the SLA of several cards at once?
SLA is detailed per individual card; comparing several records helps identify patterns of slowness at a given funnel stage.
Does SLA work for any type of process, not just sales?
Yes, the principle of tracking time per stage inside the card applies to any funnel built in Jestor.
Reference video
Check out more hands-on tutorials on the Jestor YouTube channel.
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