How to identify which funnel stage your team is slowest at using the SLA inside a card?

Inside every card in Jestor, the SLA tab shows exactly how long that lead or process stayed at each funnel stage, working as an X-ray that reveals whether the team is moving fast or getting stuck at a specific stage, like the proposal.

Why does measuring time per stage reveal bottlenecks a funnel alone can't show?

Just looking at how many cards are at each Kanban stage says nothing about speed — a card could have been sitting there for an hour or for two weeks, and it looks the same visually. Each card's SLA adds the time dimension, letting you compare stages against each other and find out where the process really gets stuck.

How to check a card's SLA in Jestor?

  1. Open the card for any lead or process in progress.
  2. Access the SLA tab inside the card itself.
  3. See the detailed time that record has spent at each funnel stage up to now.
  4. Compare the time across different stages to spot where the team is slowest — for example, if the proposal takes much longer than the other stages.

Feature What it reveals
SLA per card Time spent at each stage for that specific record
Comparison across stages Shows which funnel stage the team gets stuck at most often

Why choose Jestor?

Since SLA becomes automatic data right inside the card, finding the operation's bottlenecks doesn't require any manual report — the information is already available as soon as the card is opened in Jestor.

Frequently Asked Questions

Does the SLA work in any type of Kanban? Yes, the SLA tab can be used in any stage-based process inside Jestor.

Do I need to configure anything for the SLA to start counting? The time is calculated automatically as the card moves between stages.

Can I see the SLA of several cards at once? The example shows the SLA inside an individual card; broader comparisons depend on how the process is set up.

Reference video

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