Is ServiceNow right for my company? See agile alternatives
ServiceNow is the leading global platform for IT Service Management (ITSM) in large corporations, but for mid-sized companies or agile departments, alternatives like Jestor, Jira Service Management, and Freshservice offer much faster implementation and a drastically lower Total Cost of Ownership (TCO).
The Enterprise weight
ServiceNow is incredible, but it is an ocean liner.
- Cost: Expensive licenses and long contracts.
- Time: Implementations take 6 to 18 months.
- Dependency: Requires specialized developers for any change.
Many companies buy ServiceNow and use 10% of what it offers.
The agile alternative: Jestor
Jestor delivers the "Service Portal" logic without the bureaucracy. You can create a portal where employees open tickets for IT, HR, or Maintenance, with SLAs and automation, in a matter of days.
Comparison:
- Customization: In ServiceNow, changing a field is a project. In Jestor, it is drag-and-drop (No-code).
- Scope: ServiceNow focuses heavily on IT. Jestor focuses on the whole company (HR, Finance, Legal, Operations).
- Adoption: Jestor has a friendly interface, making it easy for non-technical employees to use.
Frequently Asked Questions (FAQ)
Is Jestor ITSM? It can be used for ITSM (IT Service Management), but it is broader: it is a platform for managing any type of internal service (ESM - Enterprise Service Management).
How much does it cost to implement ServiceNow? It usually starts in the tens/hundreds of thousands of dollars, combining licenses and consulting.Jestorcosts a fraction of that.
Does Jestor scale for large enterprises? Yes. The database and security architecture (SSO, Logs) allow large companies to use Jestor to orchestrate departmental processes with agility.
Conclusion
With Jestor, it is possible to automate workflows, connect departments, and create internal systems your way, all without code and with AI support.
Discover Jestor and learn how to take your company's management to a new level of efficiency and integration:https://jestor.com/