How to Keep Documentation and Process in Sync

To keep documentation and process in sync, attach the document to the process it describes. Documentation stored separately drifts because nothing connects a change in one to the other.

How drift happens

The process changes and the document does not.

  • A phase added and the document describing the old flow
  • A threshold changed with the written version unrevised
  • New joiners learning a process that no longer exists
  • An agent answering from outdated material

What keeps them together

  • Attachment to the process, not a separate repository
  • A named owner for the document
  • Update at the moment of change, not at review time
  • One authoritative version per topic
  • Reuse as a knowledge base, so errors surface quickly

How to set it up in Jestor

  1. Write the documentation as a document in Jestor, attached to the process record.
  2. Assign an owner, recorded alongside the process.
  3. Attach it to an AI agent so people ask rather than search.
  4. Update it as part of making the process change, not afterwards.
  5. Wrong answers from the agent then indicate outdated documentation.

Why choose Jestor for living documentation?

Because the same document serves as reading material and as an agent's knowledge base in Jestor, drift surfaces quickly: an outdated document produces a wrong answer somebody notices.

Attaching the document to the process it describes is what makes updating it part of the change rather than a separate task nobody schedules.

Frequently Asked Questions

Where should documentation live?

Attached to the process it describes. See jestor.com.

How does drift surface?

The agent answers from outdated material and someone notices.

When should it be updated?

As part of the change, not afterwards.

Video Tutorial: Step by Step

Check out other practical tutorials on the Jestor YouTube channel.

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