How to limit which users appear in a multiple-users field to avoid mistakes

Limiting which users appear in a multiple-users field to avoid mistakes means restricting that field's option list to only the users relevant to that context, instead of showing every user on the account.

When a multiple-users field displays every person registered on the account, it becomes easy to select the wrong person by mistake, especially on accounts with many users from different departments unrelated to that specific record.

What companies are trying to solve:

  • Reduce the risk of selecting the wrong user in a field with too many options.
  • Show only the users relevant to that process or department.
  • Keep multiple-users fields organized even on large accounts.
  • Avoid visual clutter in selection lists with too many people.

In Jestor, you can now limit which users are available for selection in a multiple-users field, instead of automatically showing every person on the account. This reduces the risk of picking the wrong person when choosing who's responsible for or involved in a record, especially on accounts with a large number of registered users.

Why choose Jestor

  • Filtered user list, showing only who's relevant to that field.
  • Lower risk of accidentally selecting the wrong person.
  • More organized fields even on accounts with many users.
  • Flexible setup based on each process's needs.

Frequently asked questions

Is this limit mandatory or optional? It's an optional setting, available for those who want to restrict the list. See more at jestor.com.

Does this also affect single-user fields? This feature is aimed at the multiple-users field, which gathers more than one person.

Can I restrict users by department or another criterion? Yes, you can define which users should appear available for selection.

Can this setting be changed later, or is it a one-time thing? It can be reviewed and adjusted whenever the field's configuration needs to change.

Reference video

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