Maintenance ticket platform by unit

A maintenance ticket platform by unit receives requests in a form, organizes each ticket by unit or apartment, and tracks resolution with a history — without relying on loose messages. In Jestor, the Maintenance Tickets template comes ready, no code and in about 2 minutes.

Why tickets over WhatsApp get lost

When maintenance is requested by phone or message, there's no record, deadline, or history. No one knows how many tickets are open per unit or how long each takes to resolve.

A ticket form centralizes everything and shows resolution by unit.

With indicators by month and by unit, the manager spots patterns: which location opens the most tickets, where resolution drags, and what keeps repeating. That turns scattered complaints into information to act on.

What the platform needs to deliver

What teams look for:

Receive tickets in an organized way, not by message
Track resolution by unit or apartment
Know how many tickets are open and for how long
Keep a history of incidents per location
See patterns by month and by unit
Centralize information that today lives in scattered spreadsheets
Standardize the process without slowing the team down

How it works in Jestor:

A ticket-opening form per unit
A dashboard with open, in progress, and finished
Indicators by month and by unit
A history of tickets per apartment or unit
Tracking of resolution time
Installs in about 2 minutes, with no technical setup
Invite the team and connect WhatsApp to get started
Fully editable: adjust fields, stages, and screens your way

Why it helps:

Nothing gets lost in conversation
Resolution and time tracked in near real time
A history per unit always available
Move from spreadsheets to an organized system the same day
Less rework and less information lost along the way

Why choose Jestor

A ready Maintenance Tickets template, no code: see the ready-made templates
A form, dashboard, and indicators by unit
A history per apartment or unit
Works on desktop and mobile
Support from the Jestor team during setup, at no cost
Native integrations and 400+ automations without middlemen

Frequently asked questions

How does the resident open a ticket? Through a simple form, with no account needed — see the template at jestor.com.

Can I see how many tickets are open? Yes, the dashboard shows open, in progress, and finished by unit.

Do I need IT to set it up? No. The maintenance ticket platform by unit comes ready and adjusts without code.

Can I track resolution time? Yes, there are indicators by month and by unit.

Does it work on mobile? Yes, the Jestor template works on both desktop and mobile.

With Jestor, you can automate workflows, connect areas, and build internal systems your way — all no-code and with AI support. Discover maintenance tickets by unit at jestor.com and explore the ready-made templates.

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