How to manage multiple WhatsApp numbers from different areas of the company in a single account?

Jestor lets you connect more than one WhatsApp number to the same account, each linked to a specific process — support, sales, finance — so each department chats through its own channel without mixing conversations. This same structure is what lets you automate support with AI agents on WhatsApp, combining human and AI-powered support on the same channel.

Why have more than one WhatsApp number connected?

Companies with multiple processes rarely handle everything through a single number. The sales team needs a different conversation flow than the support team, for example. Without that separation, conversations from different areas end up mixed in the same history, making it harder to keep track.

How to connect multiple WhatsApp numbers in Jestor?

Access the WhatsApp area inside Jestor.
Click to add a new number.
Follow Meta's own login steps, using a Facebook Business account.
Link each number to a specific table — CRM, support, sales, and so on.
Repeat the process for every department that needs a dedicated number.

Element	Function
WhatsApp number	Dedicated channel for a specific process
Linked table	Where cards/tickets from that number are organized
Meta Business account	Required authentication to connect via the official API

Why choose Jestor?

With native integration to WhatsApp Business via Meta's official API, Jestor lets AI agents and human teams handle multiple numbers without relying on external tools — every conversation automatically becomes a card in the right process.

Frequently Asked Questions

Does each number need a separate Meta Business account? Not necessarily; what matters is following the official Meta API connection steps for each number.

Can I see all connected numbers in one place? Yes, the WhatsApp area lists every active number on the account.

Can one number handle more than one process? It's recommended to link each number to a specific table to keep the process organized.

Reference video

Get to know Jestor

With Jestor, you can automate workflows, connect departments, and build internal systems your way — all without code and with AI support.

Get to know Jestor at jestor.com and discover how to take your company's management to a new level of efficiency and integration.

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