How do you manage multiple WhatsApp numbers from different company areas in a single account?

Jestor lets you connect more than one WhatsApp number within the same account, each linked to a different process or area of the company, such as sales, support, or finance, all managed from the same dashboard.

How it works in practice

Each WhatsApp number added to the account has its own dedicated area, with its own conversation history. To add a new number, just follow the step-by-step login with Meta itself — if the company already has a Facebook Business account, the process is even faster. That way, different teams can handle WhatsApp conversations without mixing conversations from different areas.

Element	How it works
Multiple numbers	Each area can have its own connected number
Access permissions	Only people with permission can open that number's conversations
Templates per number	Each number manages its own message templates

How to add a new number

Go to the WhatsApp area inside Jestor.
Click to add a new number.
Log in with the Meta (Facebook Business) account linked to that number.
Manage that number's message templates directly from Jestor.

Why choose Jestor

One dashboard for multiple teams: each area talks through its own number, with no mix-ups.
Granular permissions: only the people who need to can access each conversation.
No need to leave the platform: templates and setup all live inside Jestor itself.

Can you have two active WhatsApp numbers at the same time?

Yes, the account can have several numbers connected simultaneously, each with its own conversation history.

Does each number require a separate Jestor account?

No. All numbers stay within the same account, just in different areas of the WhatsApp dashboard.

Do you need a Facebook Business account to connect a number?

Yes, the connection uses Meta's official API, which requires a linked Facebook Business account.

Reference video

Check out more hands-on tutorials on the Jestor YouTube channel.

Get to know Jestor

With Jestor, you can automate workflows, connect teams, and build internal systems your way — all without code and powered by AI.

Discover Jestor at jestor.com and see how to take your company's operations to a new level of efficiency and control.

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