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# How Can I Manage Orders From Distributors and Resellers?
- URL: https://blog.jestor.com/manage-orders-distributors-resellers/
- Published: 2026-10-13T21:20:32.000Z
- Updated: 2026-10-13T21:20:32.000Z
- Author: Bruno Bannach

You can **manage orders from distributors and resellers** by giving each partner one way to place orders — a form or **WhatsApp** — applying their price list automatically, confirming availability and delivery date and keeping them updated until delivery.

In **Jestor**, partner orders become production or shipping orders without retyping, and each partner's history is in one place.

## Why are reseller orders hard to handle?

Distributors send orders by email, WhatsApp and phone, in different formats. Prices vary by partner and are applied by hand.

Errors in quantities or prices cause disputes, and partners call to ask about status.

Sales spends time retyping instead of growing the channel.

## What problems does partner order management solve?

- Orders in different formats and channels
- Wrong prices applied
- Retyping and errors
- Partners asking for status updates
- No view of sales by partner

## How do I manage partner orders in Jestor?

1. **Create a partners table** with price list, terms and contacts.
2. **Receive orders** through a form or WhatsApp conversation.
3. **Apply partner prices** automatically with connected fields and formulas.
4. **Confirm availability and date** and convert the order.
5. **Update partners** through WhatsApp as the order progresses.

| Order phase | Partner notified      |
| ----------- | --------------------- |
| Received    | Confirmation          |
| Confirmed   | Delivery date         |
| Shipped     | Shipment details      |
| Delivered   | Delivery confirmation |

## How do AI agents on WhatsApp help partner orders?

A Jestor **AI** agent can collect items and quantities from a partner's message and fill the order fields.

The team reviews and confirms the order, keeping a human in the loop.

## Why use Jestor for distributor orders?

- **One intake**: forms and WhatsApp in the same flow.
- **Partner pricing**: price lists applied automatically.
- **AI agents**: orders collected with human oversight.
- **Partner dashboards**: sales by partner and product.

## What else helps you manage orders from distributors and resellers?

- Invoicing and receivables happen in the **ERP**, with **Omie** and **Conta Azul** connected natively.
- Partners also value clear stock information. Sharing availability of common products helps them plan orders and reduces requests for items that cannot be delivered soon.
- This makes the relationship more efficient for both sides.

This is how you manage orders from distributors and resellers with fewer errors and faster service.

## Frequently Asked Questions

### Can partners order through WhatsApp?

Yes. Each conversation can create an order card.

### Can AI agents fill order details?

Yes. Agents can collect and fill fields; see [jestor.com](https://www.jestor.com/?ref=blog.jestor.com).

### Can each partner have its own prices?

Yes. Partner records can hold price lists used in formulas.

## Get to know Jestor

With **Jestor**, you can automate workflows, connect teams, and build internal systems your way — all without code and powered by **AI**.

Discover Jestor at [jestor.com](https://www.jestor.com/?ref=blog.jestor.com) and see how to take your company's operations to a new level of efficiency and control.