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# How to Measure the Average Approval Time for Requests
- URL: https://blog.jestor.com/measure-average-approval-time-requests/
- Published: 2026-09-15T20:21:07.000Z
- Updated: 2026-09-15T20:21:07.000Z
- Author: Bruno Bannach

Measuring average approval time means tracking, systematically, how long requests take from submission to decision — not estimating it from memory or the occasional complaint. In **Jestor**, this data is captured automatically through **SLA** tracking on every approval card.

Without this data, "approvals are slow" stays an impression. With it, it becomes a specific number tied to a specific stage — which is what actually leads to a fix.

## What makes approval time hard to measure manually

- No consistent timestamp logging across different request types
- Different teams tracking (or not tracking) approval time inconsistently
- Data that exists in email threads, not in a structured, queryable form
- No baseline to compare "before" and "after" a process change

## How to measure it automatically

- **SLA** tracking records time spent at every stage of every approval, by default
- Average time per stage can be calculated across any date range or request type
- Comparing averages before and after a process change shows real impact
- Outliers — requests that took far longer than average — are easy to isolate

## Why Jestor fits this use case

- SLA data is captured automatically, with no manual logging required
- Averages and outliers can feed dashboards without a separate report
- Comparisons across teams, request types, or time periods are straightforward
- Gives management concrete numbers instead of anecdotal impressions

| Metric                 | What it shows                            |
| ---------------------- | ---------------------------------------- |
| Average time per stage | Where the process is fastest and slowest |
| Outlier requests       | Cases that took far longer than typical  |

## Frequently Asked Questions

**Is this data available without a separate reporting tool?** Yes, SLA data can feed dashboards directly. More at [jestor.com](https://www.jestor.com/?ref=blog.jestor.com).

**Can I compare approval time before and after a change?** Yes, by comparing SLA averages across different time periods.

**Does this work for any type of approval, not just financial?** Yes, SLA tracking applies to any process built on Jestor's cards.

With Jestor, you can automate workflows, connect teams, and build internal systems your way — all without code and powered by AI. Discover Jestor at jestor.com and see how to take your company's operations to a new level of efficiency and control.