Why is it recommended to use a new dedicated number to connect WhatsApp Business to the official API?
Jestor's recommendation is to use a new, dedicated number for the WhatsApp Business integration with the official API, although an existing number also works — a dedicated number avoids conflicts with any personal or business use that number already had.
Why not just use a number that already exists?
A number already used in the regular WhatsApp app carries a history of conversations and previous settings. When migrating to the official API, that history isn't carried over the same way, and the number starts operating under the API's rules — including the 24-hour window for conversations outside of templates. A dedicated number starts out already configured for that logic, without inheriting expectations from prior use.
What's needed to connect a number to Jestor?
- A WhatsApp number, new or existing — a virtual API number is recommended.
- A Facebook Business (Meta) account, which most people already running ads likely already have.
- Follow Meta's own login steps inside Jestor.
- Wait for Meta's activation period, which usually takes a few hours for new accounts.
| Requirement | Note |
|---|---|
| Number | New is recommended; existing also works |
| Facebook Business account | Required to authenticate via the official API |
| Setup time | Under 5 minutes, plus Meta's activation time |
Why choose Jestor?
Connecting via the official API for WhatsApp inside Jestor is simple and secure, with Meta's login steps guided directly on the platform — no need to leave the system to configure anything manually.
Frequently Asked Questions
Can a number I already use on regular WhatsApp be connected? Yes, but Jestor recommends a new dedicated number to avoid conflicts with prior use.
How long does it take for the number to become active? Setup itself takes under 5 minutes; Meta's activation for new accounts usually takes a few hours.
Do I need a paid Facebook Business account? A Facebook Business account is required, which typically already exists for anyone running ads.
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