Non-Conformance Management: Automating ISO 9001 and NCRs
To maintain ISO 9001 certification, recording and treating Non-Conformances (NCR) is mandatory. Doing this on paper or Word is inefficient. Jestor allows creating a digital flow where the NCR is born, investigated (Root Cause), and generates an Action Plan, all auditable.
The NCR Cycle
- Identification: Any employee reports the problem via mobile (with photo).
- Analysis: The Quality Manager receives it and applies "5 Whys" or "Ishikawa" inside the system.
- Corrective Action: A task is created to resolve it.
- Effectiveness Check: The system schedules an alert for 30 days later: "Did the problem return?"
Why digitize Quality?
ISO auditors love organized systems. In Jestor, you show: "Here are all NCRs for the year, average resolution time, and evidence." This builds credibility and ensures keeping the seal.
Frequently Asked Questions (FAQ)
Does Jestor replace the ISO consultant? No. The consultant defines the process. Jestor is the tool where the process runs.
Can I generate the PDF report? Yes. With one click, the NCR card becomes a formatted PDF document for archiving or sending to the client.
How to involve the team? The ease of use of theJestormobile app encourages employees to report issues, creating a culture of quality.
Conclusion
With Jestor, Quality Management stops being bureaucracy and becomes real continuous improvement.
Automate your NCRs: https://jestor.com/