> ## Content Index
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> Use this file to discover other available public pages before exploring further.

# How to Organize Saved and Unread Conversations
- URL: https://blog.jestor.com/organize-saved-unread-conversations/
- Published: 2026-09-17T22:30:30.000Z
- Updated: 2026-09-17T22:30:30.000Z
- Author: Bruno Bannach

To **organize saved and unread conversations**, the chat separates what you have bookmarked, what is new, and what you have already read — so the list reflects what still needs attention.

## Why chat lists become noise

A single chronological list treats every conversation as equally important.

- Important threads scrolled past within a day
- No way to keep a conversation accessible for later
- Read and unread mixed together
- Card comments indistinguishable from general chat

## How conversations are organized

| Section             | What it holds                                     |
| ------------------- | ------------------------------------------------- |
| **Saved**           | Conversations you bookmarked to keep at the top   |
| **New**             | Chats with messages you have not read             |
| **Channels**        | Group conversations by area                       |
| **Direct messages** | One-to-one conversations                          |
| **Read**            | Everything already seen, collapsed out of the way |

## How to use it in Jestor

1. Open the chat in **Jestor** from the menu, or by typing chat in the action bar.
2. Open any conversation and use the bookmark to save it — it moves to the top section.
3. Use the filters to view only channels, or only card comments.
4. Check the mentions category for messages that named you specifically.
5. Mark everything else as read in a single action.

## Why choose Jestor for communication structure?

**Jestor** treats card comments as a filterable category alongside channels and direct messages, which keeps discussion about specific records reachable without scrolling general chat.

The same chat area also holds the **WhatsApp** and email integrations, so external conversations and internal ones share one interface rather than two.

## Frequently Asked Questions

### Can I keep a conversation at the top?

Yes, by saving it with the bookmark. See [jestor.com](https://jestor.com/?ref=blog.jestor.com).

### Can I filter to card comments only?

Yes, comments are their own category.

### Does WhatsApp appear in the same place?

Yes, alongside channels and direct messages.

## Video Tutorial: Step by Step

Check out other practical tutorials on the Jestor YouTube channel.

## Get to know Jestor

With **Jestor**, you can automate workflows, connect teams, and build internal systems your way — all without code and powered by **AI**. Discover Jestor at [jestor.com](https://jestor.com/?ref=blog.jestor.com) and see how to take your company's operations to a new level of efficiency and control.