How to Organize Saved and Unread Conversations

To organize saved and unread conversations, the chat separates what you have bookmarked, what is new, and what you have already read — so the list reflects what still needs attention.

Why chat lists become noise

A single chronological list treats every conversation as equally important.

Important threads scrolled past within a day
No way to keep a conversation accessible for later
Read and unread mixed together
Card comments indistinguishable from general chat

How conversations are organized

Section	What it holds
Saved	Conversations you bookmarked to keep at the top
New	Chats with messages you have not read
Channels	Group conversations by area
Direct messages	One-to-one conversations
Read	Everything already seen, collapsed out of the way

How to use it in Jestor

Open the chat in Jestor from the menu, or by typing chat in the action bar.
Open any conversation and use the bookmark to save it — it moves to the top section.
Use the filters to view only channels, or only card comments.
Check the mentions category for messages that named you specifically.
Mark everything else as read in a single action.

Why choose Jestor for communication structure?

Jestor treats card comments as a filterable category alongside channels and direct messages, which keeps discussion about specific records reachable without scrolling general chat.

The same chat area also holds the WhatsApp and email integrations, so external conversations and internal ones share one interface rather than two.

Frequently Asked Questions

Can I keep a conversation at the top?

Yes, by saving it with the bookmark. See jestor.com.

Can I filter to card comments only?

Yes, comments are their own category.

Does WhatsApp appear in the same place?

Yes, alongside channels and direct messages.

Video Tutorial: Step by Step

Check out other practical tutorials on the Jestor YouTube channel.

Get to know Jestor

With Jestor, you can automate workflows, connect teams, and build internal systems your way — all without code and powered by AI. Discover Jestor at jestor.com and see how to take your company's operations to a new level of efficiency and control.

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