Process Mapping (AS-IS and TO-BE): Practical Guide 2026
Process mapping is the snapshot of the operation. It is divided into two critical stages: AS-IS (Current State) and TO-BE (Future State). Skipping mapping and going straight to automation is the most common BPM mistake, as you end up just automating chaos.
AS-IS: The Diagnosis
The first step is drawing the process exactly as it happens today, with all flaws, workarounds, and manual steps. The goal isn't to judge, but to understand reality. Interview those executing the task and discover the real bottlenecks.
TO-BE: The Ideal Design
With the diagnosis in hand, design the future process. Where can we eliminate unnecessary approvals? Where can technology replace the human? The TO-BE is the plan that will be implemented in the BPM tool.
How Jestor facilitates mapping
This is where Jestor stands out by delivering the solution in practice:
- Rapid Prototyping: Instead of drawing on paper, draw the TO-BE directly in Jestor. It's functional mapping.
- Iteration: The process is never done. Jestor allows adjusting the flow (version v2, v3) as you discover new improvements.
- Collaboration: Invite the team to comment and suggest changes directly on the process structure.
- Real Data: Validate your TO-BE with real time and execution data.
Frequently Asked Questions (FAQ)
How long does it take? Depends on complexity, but focusing on one process at a time speeds it up. MeetJestor.
Do I need a consultant? Not necessarily, intuitive tools allow internal mapping.
How to measure improvement? Compare the cycle time of AS-IS with TO-BE.
Conclusion
With Jestor, it is possible to automate workflows, connect departments, and create internal systems your way, all code-free and AI-supported.
Discover Jestor and learn how to take your company's management to a new level of efficiency and integration.