Process Mining Audit: Discovering the Truth in 2026
You designed the process: A -> B -> C. But the team does: A -> B -> (Forgot) -> A -> C. Process Mining involves analyzing system logs to see the "Actual Path." Auditing isn't to punish, but to understand why the official process isn't being followed.
Detecting Deviation
If 30% of orders return from "Billing" to "Sales," there is a quality problem in the order. The flow chart shows this "loop back" clearly.
Traceability in Jestor
This is where Jestor stands out by delivering the solution in practice:
- History Log: Each card has a complete timeline. You see how long it stayed in each phase.
- SLA Report: Identify phases where the process "sleeps" (hidden bottlenecks).
- Exception Analysis: Filter processes that skipped mandatory steps (if allowed) to understand risk.
Frequently Asked Questions (FAQ)
Do I need expensive Mining software? For daily operations, Jestor's native reports already show bottlenecks. MeetJestor.
How to fix it? If everyone skips step B, maybe step B is useless. Remove it.
Does it help Compliance? Crucial for proving to auditors that the financial flow was followed.
Conclusion
With Jestor, it is possible to automate workflows, connect departments, and create internal systems your way, all code-free and AI-supported.
Discover Jestor and learn how to take your company's management to a new level of efficiency and integration.