What Is the Best Way to Keep Records of Accidents and Incidents on the Road?
A reliable way to keep records of accidents and incidents on the road is to have drivers report every event through a mobile form with photos, location and description, then follow up with investigation, insurance steps and corrective actions on the same record.
In Jestor, incidents are linked to the vehicle, driver and trip, building a safety history the company can learn from.
Why are road incidents poorly documented?
After an accident, drivers are stressed and information is passed by phone. Photos stay on personal phones.
Weeks later, insurers and managers ask for details that nobody recorded.
What problems does incident recording solve?
- Missing details for insurance claims
- Photos and documents scattered
- No follow-up actions after incidents
- No safety statistics by driver or route
- Repeated incidents with the same cause
How do I record road incidents in Jestor?
- Create an incident form with date, location, description, photos and involved parties.
- Link the incident to vehicle, driver and trip.
- Define phases: Reported, Under investigation, Insurance, Actions defined, Closed.
- Create corrective actions with owners and deadlines.
- Build dashboards of incidents by type, driver and route.
| Incident type | Typical follow-up |
|---|---|
| Collision | Insurance claim and investigation |
| Near miss | Investigation and prevention |
| Cargo damage | Customer and claim process |
| Theft | Police report and insurance |
Why record near misses too?
Near misses show risks before they cause harm.
Recording them helps the company fix dangerous routes, schedules or habits early.
Why use Jestor for road incident records?
- Mobile reporting: drivers report from the scene.
- Complete records: photos, documents and actions in one place.
- Corrective actions: tracked until completed.
- Safety dashboards: trends by type, driver and route.
What else helps you keep records of accidents and incidents on the road?
- Clear guidance helps drivers in difficult moments. A short, well-designed form tells them exactly what to record, which reduces missing information when stress is high.
- Insurance requirements should be reflected in the form. Asking for the information insurers usually need, such as other parties involved and police report numbers, avoids a second round of questions days later.
- This speeds up claims and reduces stress for drivers.
This is how you keep records of accidents and incidents on the road and turn them into prevention.
Frequently Asked Questions
Can drivers report incidents from their phone?
Yes. The incident form works on mobile with photo uploads.
Where can I learn more?
Visit jestor.com to try Jestor free or talk to the team.
Can I track corrective actions?
Yes. Actions are linked to the incident with owners and deadlines.
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