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# Retail Vendor Management: Performance evaluation and compliance
- URL: https://blog.jestor.com/retail-vendor-management-performance-evaluation-and-compliance/
- Published: 2026-01-06T20:33:03.000Z
- Updated: 2026-01-06T20:33:03.000Z
- Author: Aline Valério

For retailers, managing vendors goes beyond having a contact number. An SRM (Supplier Relationship Management) system in **Jestor** is necessary to monitor delivery times, product quality, and document compliance, avoiding supply chain disruptions.

### **A Vendor is not just a contact list**

Many companies buy poorly because they lack history.

- "Did this vendor delay the last 3 deliveries?"
- "Did their raw material defect rate increase?" Without data, the buyer makes decisions based only on price, which can be costly if delivery fails.

### **The Vendor Portal in Jestor**

Instead of exchanging emails, bring the vendor into your system.

1. **Onboarding:** The vendor fills out the registration and uploads certificates in the Jestor portal.
2. **Scorecard:** With each delivery, the warehouse rates it (1 to 5). The system calculates the vendor's average.
3. **Communication:** Chat about the order stays inside the order record, not on the buyer's personal WhatsApp.

### **Frequently Asked Questions (FAQ)**

**What is a Vendor Scorecard?** It is a scorecard evaluating the vendor on criteria like: Punctuality, Quality, and Price.[Jestor](https://jestor.com/?ref=blog.jestor.com)automates this calculation.

**How to avoid non-compliant vendors?** Use document expiration automation. If the vendor's tax certificate expired, Jestor blocks new purchase orders for them.

**Is it good for Private Label?** Yes. It is essential for controlling the technical specifications you send to the factory producing your brand.

### **Conclusion**

With **Jestor**, you transform your vendors into strategic partners monitored by data.

Professionalize your purchasing management: https://jestor.com/