How to Structure Sales Processes With BPM and CRM Integrated
Structuring sales with BPM and CRM integrated means the pipeline, the approval logic for discounts or terms, and the resulting ERP entry all live in one connected structure — instead of a CRM that stops at "won" and hands off to a disconnected finance process. In Jestor, CRM and BPMS share the same underlying platform.
Sales processes often break down exactly at the handoff to finance — a won deal that needs manual re-entry to become a receivable, with approval for any exceptions happening informally along the way.
What breaks at the sales-to-finance handoff
- Discounts or non-standard terms approved informally, outside any structured process
- A won deal requiring manual re-entry to become a receivable in the ERP
- No visibility for finance into deals still in negotiation
- Sales and finance working from two disconnected views of the same pipeline
How integrated BPM and CRM work
- The sales pipeline runs as a Kanban process, the same structure used elsewhere
- Discounts or exceptions beyond standard terms trigger automatic alçada-based approval
- A deal moving to "won" can automatically generate the corresponding entry in Omie
- Finance gets visibility into the pipeline without needing separate reporting
Why Jestor fits this use case
- CRM and approval logic share the same connected structure, not separate tools
- Native Omie integration closes the loop between a won deal and its ERP entry
- Discount and term exceptions are enforced consistently, not just for disciplined reps
- Finance and sales work from the same live data, not reconciled reports
| Sales-to-finance step | How integration helps |
|---|---|
| Discount approval | Automatic, alçada-routed |
| Won deal to ERP entry | Automatic, no manual re-entry |
Video Tutorial: See It in Action
🎥 Video Tutorial: CRM e Gestão de Vendas com o Omie e Jestor
See how the sales pipeline connects directly to Omie.
Frequently Asked Questions
Does a won deal automatically create an ERP entry? Yes, when configured to trigger on that stage change. More at jestor.com.
Can discount approval rules vary by deal size? Yes, alçadas can be based on discount size or overall deal value.
Does finance need separate reporting to see the pipeline? No, they can view the same live pipeline data directly.
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