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# How to Track Deliveries Against Orders
- URL: https://blog.jestor.com/track-deliveries-against-orders/
- Published: 2026-09-17T22:40:14.000Z
- Updated: 2026-09-17T22:40:14.000Z
- Author: Bruno Bannach

To **track deliveries against orders**, the delivery has to reference the order rather than existing separately. Otherwise partial deliveries and substitutions become impossible to reconcile.

## Where the gap appears

Orders and deliveries are usually recorded by different people.

- Partial deliveries recorded as complete
- Substituted items not reflected against the original order
- Customers asking for status nobody can give
- Invoices arriving that do not match what was received

## What the structure needs

| Element                         | Purpose                             |
| ------------------------------- | ----------------------------------- |
| **Delivery connected to order** | Reconciliation is structural        |
| **Quantity delivered**          | Supports partial deliveries         |
| **Delivery evidence**           | Photo and recipient confirmation    |
| **Status on the order**         | Derived from its deliveries         |
| **Customer notification**       | Sent automatically on status change |

## How to set it up in Jestor

1. Create a deliveries table in **Jestor** connected to orders.
2. Record quantity delivered so partial deliveries are supported.
3. Add a mobile layout and an attachment field for delivery evidence.
4. Derive the order's status from the deliveries against it.
5. Notify the customer automatically when the status changes.

## Why choose Jestor for fulfilment visibility?

Because **Jestor** is relational, a delivery referencing its order makes reconciliation structural — what was ordered and what arrived are two views of connected records rather than two lists to compare.

Notification on status change removes most inbound status enquiries, which is usually where fulfilment teams lose the most time.

## Frequently Asked Questions

### Can partial deliveries be recorded?

Yes, with quantity on each delivery record. See [jestor.com](https://jestor.com/?ref=blog.jestor.com).

### How is the order's status determined?

Derived from its deliveries.

### Are customers notified automatically?

Yes, on status change.

## Video Tutorial: Step by Step

Check out other practical tutorials on the Jestor YouTube channel.

## Get to know Jestor

With **Jestor**, you can automate workflows, connect teams, and build internal systems your way — all without code and powered by **AI**. Discover Jestor at [jestor.com](https://jestor.com/?ref=blog.jestor.com) and see how to take your company's operations to a new level of efficiency and control.