How to track orders from creation to delivery with a production pipeline and Kanban

When an order is born in one tool and picking is tracked only by memory, it's easy to lose timing and not know how to respond to the customer on the spot. Jestor solves this by connecting product, customer, and order in the same single data source.

What is the single-source production pipeline, and why does it exist?

A single data source means product, customer, and order share the same model, eliminating duplicate records across modules — and enabling bottleneck-per-stage indicators.

Phase What it indicates Bottleneck signal
Dispatch Newly created order High volume stuck at this phase
Picking Goods being picked Excessive time at this stage
Picked Ready for shipping Buildup with no dispatch
Delivered Already out to the customer Not applicable

How to track the production pipeline in Jestor

  • Central product registry: name, code, price, and update history.
  • Customer file with linked chat: order history right in the record.
  • Automatic entry into dispatch: every order created enters the first phase on its own.
  • Per-stage indicators: volume of orders stuck at each phase of the pipeline.

How to configure it in Jestor: open the cart, choose customer and products — the order automatically enters the pipeline, ready to track in the Kanban.

Why choose Jestor for this pipeline?

The key differentiator is having product, customer, and order connected with no duplicate data entry, with a chat linked to each record to resolve questions without leaving the card.

Frequently Asked Questions

How does a new order enter the pipeline flow? Every order created automatically enters the dispatch phase.

How do I see how many orders are stuck at each stage? The indicators show the number of orders per phase.

How do I quickly search for a specific order? You can search by order ID or by customer name.

Reference video

Check out other practical tutorials on the Jestor YouTube channel.

Get to know Jestor

With Jestor, you can automate workflows, connect departments, and build internal systems your way — all with no code and with AI support. Get to know Jestor at jestor.com and discover how to take your company's management to a new level of efficiency and integration.

Read more