How to Use Attachment Fields Well in a Process

To use attachment fields well, give each document role its own field. One field holding everything makes it impossible to know what a record actually contains.

What one catch-all field costs

The files are there and nobody can tell what they are.

  • Six documents in one field with no indication of which is which
  • Automations unable to act on a specific document
  • OCR unsure which file to read
  • Required documents not enforceable, since the field is simply non-empty

How to structure them

DecisionGuidance
One field per roleInvoice, contract, proof of delivery
Single or multiple filesSet per field, deliberately
Size limitSet so uploads fail early rather than silently
RequiredWhere the process cannot proceed without it
Inline viewingA PDF block, so nothing is downloaded to review

How to configure it in Jestor

  1. Create one attachment field per document role in Jestor.
  2. Set whether more than one file is allowed, and the size limit.
  3. Add PDF blocks so documents display inside the card rather than downloading.
  4. Enable OCR on the field whose document carries data you would otherwise retype.
  5. Save uploads to a documents table as well, where a document-level view is useful.

Why choose Jestor for document-driven processes?

Jestor can save an uploaded file to both the process table and a documents table, which supports a record-level view and a document-level view of the same file.

Because OCR is configured per field, a record can hold several documents while only the relevant one is read — which keeps page-based usage predictable.

Frequently Asked Questions

Should one field hold every document?

No — one field per document role. See jestor.com.

Can a document display inside the card?

Yes, using a PDF block.

Can a file be saved to two tables?

Yes, to the process table and a documents table.

Video Tutorial: Step by Step

Check out other practical tutorials on the Jestor YouTube channel.

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With Jestor, you can automate workflows, connect teams, and build internal systems your way — all without code and powered by AI. Discover Jestor at jestor.com and see how to take your company's operations to a new level of efficiency and control.

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