How to Use Attachment Fields Well in a Process
To use attachment fields well, give each document role its own field. One field holding everything makes it impossible to know what a record actually contains.
What one catch-all field costs
The files are there and nobody can tell what they are.
- Six documents in one field with no indication of which is which
- Automations unable to act on a specific document
- OCR unsure which file to read
- Required documents not enforceable, since the field is simply non-empty
How to structure them
| Decision | Guidance |
|---|---|
| One field per role | Invoice, contract, proof of delivery |
| Single or multiple files | Set per field, deliberately |
| Size limit | Set so uploads fail early rather than silently |
| Required | Where the process cannot proceed without it |
| Inline viewing | A PDF block, so nothing is downloaded to review |
How to configure it in Jestor
- Create one attachment field per document role in Jestor.
- Set whether more than one file is allowed, and the size limit.
- Add PDF blocks so documents display inside the card rather than downloading.
- Enable OCR on the field whose document carries data you would otherwise retype.
- Save uploads to a documents table as well, where a document-level view is useful.
Why choose Jestor for document-driven processes?
Jestor can save an uploaded file to both the process table and a documents table, which supports a record-level view and a document-level view of the same file.
Because OCR is configured per field, a record can hold several documents while only the relevant one is read — which keeps page-based usage predictable.
Frequently Asked Questions
Should one field hold every document?
No — one field per document role. See jestor.com.
Can a document display inside the card?
Yes, using a PDF block.
Can a file be saved to two tables?
Yes, to the process table and a documents table.
Video Tutorial: Step by Step
Check out other practical tutorials on the Jestor YouTube channel.
Get to know Jestor
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