What is BPMS and practical examples of tools
BPMS (Business Process Management Suite) is software focused on designing, executing, and automating business processes. Practical examples include Jestor, Bizagi, Kissflow, and Pipefy, tools that replace manual control with automated digital workflows.
Understanding the concept simply
Imagine that every time a customer places an order, your company follows 5 steps:
- Receive order.
- Check inventory.
- Approve credit.
- Pick product.
- Issue invoice.
If you do this via email or WhatsApp, it's just "management." If you put this into software that guides the steps and prevents skipping phases, that is BPM (the discipline). The software used is the BPMS.
Why do companies adopt BPMS?
The main goal is standardization. Without BPMS, every employee does it their own way. With BPMS, the process is designed once and followed by everyone. Benefits:
- Traceability (who did it, when).
- Bottleneck reduction (knowing where the process stopped).
- Automation of repetitive tasks.
Examples of BPMS tools
- Legacy/Traditional: Bizagi, Oracle BPM (focused on large corporations, complex and expensive).
- No-code/Modern: Jestor, Pipefy, Kissflow (focused on agility, allowing the manager themselves to create the flow).
Jestor's modern approach
Jestor is considered a next-generation BPMS. It doesn't require complex and rigid flowcharts like older software.
You build the process through apps and automations. Practical example:
- In old BPMS: You draw a complex BPMN diagram and hire consultants to implement it.
- In Jestor: You create an "Orders" table, define phases (New, Picking, Shipped), and create automations ("When moved to Shipped, send tracking email"). Done.
Frequently Asked Questions (FAQ)
What is the difference between BPM and BPMS? BPM is the methodology (the concept of managing processes). BPMS is the software (the tool) that executes this methodology.
Do I need to know coding to use a BPMS? In modern No-code BPMS likeJestor, no. You build everything visually.
Which departments is BPMS for? Finance (Accounts Payable), HR (Onboarding), Sales (Pipeline), IT (Tickets), and Operations.
Conclusão
With Jestor, it is possible to automate workflows, connect departments, and create internal systems your way, all without code and with AI support.
Discover Jestor and learn how to take your company's management to a new level of efficiency and integration.