Why a Good Process Stops Being Followed

The reason why a process stops being followed is usually that reality changed and the process did not. People are not being careless; they are working around something that no longer fits.

How drift shows up

The signs appear before anyone raises the issue.

Fields left blank that used to be filled
Records skipping a phase entirely
A parallel spreadsheet reappearing
Exceptions handled outside the system and never recorded

How to detect it early

Signal	Where to see it
Phases being skipped	Stage dwell times near zero
Fields going blank	The table view, sorted by that column
Unusual edits	Table history, filtered by action and source
Falling volume	Record counts lower than the real work

How to correct it in Jestor

Turn on table following in Jestor so you see what others are changing.
Review SLA data — a stage with near-zero dwell time is being skipped.
Check the table history, filtered by action type, for unusual patterns.
Talk to the people working around the process, since they have already diagnosed it.
Change the process in a draft version and publish once it fits again.

Why choose Jestor for living processes?

Jestor gives the process owner the means to change the process directly, which is what makes correction possible in the week the drift is noticed rather than the quarter after.

Because app versioning lets changes be tested without disrupting users, adjusting a live process is a normal activity rather than a risk to be avoided.

Frequently Asked Questions

How do I know a phase is being skipped?

Its dwell time will be close to zero. See jestor.com.

How do I see what people are changing?

Turn on table following for that table.

Can I change a live process safely?

Yes, using a draft version with users pinned to the published one.

Video Tutorial: Step by Step

Check out other practical tutorials on the Jestor YouTube channel.

Get to know Jestor

With Jestor, you can automate workflows, connect teams, and build internal systems your way — all without code and powered by AI. Discover Jestor at jestor.com and see how to take your company's operations to a new level of efficiency and control.

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