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If you work with physical products, you probably have a part of post-sales that is entirely up to you, with no other input from the customer. That could be a shipping process, or even assembling the product the customer has purchased. A lot of companies ace the operational part of
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Getting feedback from customers is one of the most important things a company can do. Sometimes, we’re so involved with our product that we get a little blinded to what may be cumbersome to newcomers (and what things are delightful as well!) Having an easy way to collect that
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Procurement can be a very tricky process. On one hand, you want to have control over purchases, otherwise a lot of your team’s budget may be spent unwisely. On the other hand, slow, bureaucratic approval processes can lead to things never getting done at all. A good part of
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From checking your email inbox to paying bills, a lot of our daily routines involve recurring tasks that have to be completed before moving on to more varied projects. Sometimes, it’s good to set up reminders to help us with those tasks, or even record them somewhere for compliance
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While providing excellent service to your clients already helps things immensely, when it comes to collecting payments, there’s a lot that can go wrong. If your process is not automated, you may forget to send them the invoice. Also, there could be problems on your client’s end too:
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When a new employee is hired, a fast and efficient onboarding process is key to get them started as fast as possible. There’s not much someone can do if they’re waiting around without being able to log into your company’s key software, and automating the process can
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If you’re in a tech company, you know sometimes things break. Bugs are to be expected in any changing, evolving product, and it’s important to have a system in place to solve them as quickly as possible, while also providing a delightful experience to whomever reported it in
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Typeform is an awesome way of collecting information. You can use it for getting inquiries, feedback, or even providing a way for users to subscribe to a newsletter or mailing list. In the latter case, you'll probably be using a marketing tool such as Mailchimp to send emails
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Inventory management can be a chore. It’s quite difficult to keep track of every item and, sometimes, even when something runs out you won’t find out until it’s too late. That’s why notifications are so important: this way, you can take immediate action, or at least
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Proper recruiting processes usually involve at least one interview per applicant, and a high number of applicants as well. Finding good talent that matches your team can be a challenge on its own, and can be even more cumbersome if you have to worry about sending every single invite and
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Collecting leads is an important part of selling, and giving potential customers a way to request your services is vital for an effective growth strategy. All your marketing efforts would be wasted if there were no way for potential customers to get in touch, and Typeform is a cool way
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Effective sales are part persuasion, part bulletproof processes. Most of the time, closing deals involve not only sales calls and presenting your product, but also following up with prospects to nudge the deal forward. While those follow up emails are usually standardized, they can take a lot of time from