Repetitive questions eat up a disproportionate amount of support's time, and tickets stay "open" just because nobody went back to close them. Jestor solves this with an AI agent that replies based on reference documentation and closes the ticket on its own once the customer confirms.
A new team member logs into the system and doesn't know where to start — without a guided landing screen, everyone learns on their own, through trial and error. In version 8.0, Jestor lets you configure a different Home per user profile, with built-in onboarding. What is
Any change to an app in use — layout, automation, Kanban — can show up broken for whoever is working in it at that moment. In version 8.0, Jestor isolates the published version (production) from the version being edited (staging), with instant rollback if something goes wrong. What is environment isolation,
Before version 8.0, the only way to preserve traceability was to move a task to "ignored" instead of deleting it. Now Jestor has a native per-table audit log, with a real deletion option that doesn't lose the history. What is the per-table audit
Before, an AI agent would only reply to the ticket — fields like resolution date or category remained manual. In Jestor version 8.0, the email agent gained permission to edit specific fields and move the card between phases on its own, with a scope defined by the admin. What is
Comparing quotes manually in a spreadsheet or WhatsApp screenshots hides the real budget impact until the order is already closed. Jestor solves this: when you accept a winning quote, an automation rejects the rest in cascade, with no manual work. What is cascading rejection, and why does it exist? Cascading
Without a defined approval authority level, finance ends up posting payments with no formal confirmation of who authorized them. Jestor solves this by linking each request to a cost center owner, only releasing the entry in Omie after approval. What is approval authority, and why does it exist? Authority level
When the project timeline lives in one tool and expenses in another, finance only finds out the real cost once the invoice arrives. Jestor solves this by connecting every expense logged at a project stage directly to Omie's accounts payable, with no duplicate entry. What is the connection
When a product's minimum stock is reached, the system needs to alert automatically and reflect the movement in the ERP with no double entry. Jestor solves this with mobile stock movement synced in near real time with Omie, with no need to open the ERP to log anything.
Jestor Docs é um editor de texto completo dentro do sistema, com blocos de título, listas, imagens, grade e citações, e três níveis de permissão por documento. No Jestor, isso elimina a necessidade de uma ferramenta de texto separada só para registrar uma ideia ou documentar um processo. O problema
Treinar um agente com documentos é anexar arquivos — uma política de férias, um manual de RH — a um agente de IA, para que ele responda dúvidas com base nesse conteúdo, mesmo sem tabela vinculada. No Jestor, o mesmo agente mantém contexto entre perguntas de acompanhamento na mesma conversa. O problema
Chatbot interno vinculado a tabela é um agente conversacional configurado em poucos cliques, com logo, cores e tom de resposta personalizados, capaz de somar, filtrar e listar registros de uma tabela específica quando perguntado. No Jestor, é diferente do Builder AI: um consulta dados, o outro constrói estrutura. O problema